That’s right, there’s a server on Hostgator gator4305 and maybe 4304 also, it’s been down since Friday July 17th, and today is July 20th, and it is still down.
So what happen when customer contact Hostgator support? the answer is, “please wait another couple hours” and that’s the answer for 4 days straight. So what happen when customer contact Hostgator support about 98-99% uptime guaranteed? the answer “it was planned maintenance or emergency maintenance” so call controller swap that taken 4 days and counting? So in other word, if you’re looking for compensation for your business site or something no chance of getting any compensation, they will use “emergency maintenance” so nothing for you, next step? sue them!